Effective Date: 27/08/2025
At ESAC Academy, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our website, training platforms, and related services.
1. Information We Collect
We may collect the following types of information:
Personal Information: such as your name, email address, phone number, job title, and organization details when you register for our courses, newsletters, or inquiries.
Training & Certification Data: including course enrollments, certifications, assessments, and participation records.
Technical Information: such as IP addresses, browser type, device information, and usage data collected through cookies and analytics tools.
Payment Information: when you purchase training or certification services (processed securely through third-party payment gateways).
2. How We Use Your Information
We use your information to:
Provide and manage our training programs and services.
Communicate with you about courses, certifications, and updates.
Improve the quality, relevance, and user experience of our website and platforms.
Issue certificates, maintain training records, and verify credentials.
Ensure compliance with applicable regulations and certification bodies.
Send promotional or educational content (only if you opt-in).
3. Sharing of Information
We do not sell or rent your personal data. However, we may share information with:
Accreditation and Certification Bodies (e.g., ISO, NEBOSH, IOSH) for verification of training records.
Service Providers that support our IT systems, learning platforms, or payment processing.
Regulatory Authorities if required by law or compliance obligations.
All third parties are required to maintain the confidentiality and security of your data.
4. Data Security
We implement strict technical, administrative, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure. While we take all reasonable steps, no method of online transmission can be guaranteed 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
Access, correct, or update your personal information.
Request deletion of your data (“right to be forgotten”).
Opt out of marketing communications.
Restrict or object to the processing of your data.
To exercise these rights, please contact us at: [Insert Contact Email].
6. Cookies & Analytics
Our website may use cookies and analytics tools to improve user experience, monitor website traffic, and enhance functionality. You may disable cookies in your browser settings, but some features may not function properly.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law, accreditation bodies, or regulatory obligations.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before sharing any personal information.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
